About Us

Who are we & What we do

For more than 15 years, our India-based organization has been offering analytics and operational support throughout the credit lifecycle for clients in the United States and the United Kingdom.

CClyticx was initially established in 2003 as a subsidiary of Atlanticus Holdings Corporation, USA, with the primary objective of providing operational support for their offshore activities in India and the Philippines. Initially focused on vendor management, CClyticx gradually expanded its services to encompass business analytics across various functions, primarily in the financial services domain, serving clients in the UK and US.

In 2015, CClyticx transitioned into an independent entity and commenced expanding its operations, catering to a broader customer base and diverse domains. Despite becoming independent, CClyticx continues to provide comprehensive services to Atlanticus, which serves as the anchor client for our organization.

Presently, CClyticx offers dedicated analysts who work across multiple functional areas, ranging from risk analytics to collection analytics. We also collaborate with Atlanticus to support their new initiatives, such as speech analytics and the migration to a new reporting platform, ensuring we remain aligned with their evolving requirements.

With our in-depth understanding of various processes within the consumer credit domain, we possess the capability to comprehend business requirements, analyze relevant data, and provide actionable insights.

Our dedicated analysts serve as an extension of process owners in the US, collaborating closely to help clients achieve their business objectives. By working seamlessly as a unified team, we ensure a cohesive approach towards delivering exceptional results.

At CClyticx, we have a team of key personnel who bring more than a decade of experience across multiple functions. Their expertise and leadership enable us to consistently surpass client expectations and deliver results that are on par with what clients would achieve internally.

Drawing upon our extensive experience and deep process understanding, we are committed to providing outcomes that align with client goals and mirror the quality of work clients would expect from their own teams.

What we bring to the table

From the outset, we have prioritized the recruitment of individuals with the right skill sets, talents, and attitudes. We understand the significance of assembling a team of capable professionals who possess the necessary expertise and a positive mindset. In addition to acquiring top talent, we place significant importance on grooming and nurturing our team members, enabling them to flourish and reach their full potential. By fostering a supportive and growth-oriented environment, we aim to maximize the talents of our workforce and ensure long-term success for both our organization and our employees.

What guides life in CClyticx

We firmly believe that true partnerships are forged on a foundation of trust, and we actively foster this value at every level within our organization. We place our trust in each associate to surpass client expectations, and we provide unwavering support to help them achieve this. An excellent illustration of this is how we successfully anticipated the challenges posed by the Covid-19 pandemic, swiftly transitioning to a work-from-home setup without any disruption to our operations.

We cultivate a transparent and collaborative culture that prioritizes continuous learning and growth. Our reward system is merit-based, ensuring that every associate’s hard work is recognized and rewarded accordingly. We strongly believe in creating a work environment where both productivity and enjoyment coexist. We embrace a sense of fun, laughter, and creativity, fostering a genuine sense of belonging among our associates. By nurturing such an environment, we aim to ensure that work becomes an enjoyable experience for all.

Our associates possess exceptional qualifications and a wealth of diverse experiences gained from various organizations. A college graduation is considered a minimum requirement, and many of our associates have gone above and beyond by acquiring post-graduate degrees and obtaining additional certifications in their respective areas of interest. This collective expertise and commitment to continuous learning enable us to provide our clients with a high level of proficiency and specialization in their specific domains.

Our People

Key Members

VV Kannan is an accomplished professional with a remarkable career spanning over 35 years in the consumer goods industry, internet and e-commerce, and the financial services domain. He is an esteemed alumnus of IIM Calcutta, one of India’s premier management institutes. Since the inception of CClyticx in 2003, VV has been an integral part of the organization, playing a critical role in its growth and success.

VV not only demonstrates exceptional leadership qualities but also possesses the remarkable ability to attract and retain top talent. He strongly believes in empowering his team and fostering a work culture that encourages innovation and personal growth.

VV’s leadership style is marked by his talent for inspiring and motivating his team members to reach their full potential. He leads by example, setting high standards for both himself and his team. His unwavering commitment to excellence and dedication to delivering value to customers have been pivotal to CClyticx’s achievements.

Beyond his professional accomplishments, VV is an avid reader and a fitness enthusiast. He is passionate about cricket and incorporates yoga into his daily routine. This passion for reading and fitness exemplifies his disciplined approach to both life and work.

Srini has been an invaluable member of CClyticx services since 2008, bringing a wealth of experience across diverse processes such as banking, auto, security systems, and payment gateways. With an MBA degree, he skillfully leverages his knowledge of HR and Finance to deliver valuable insights and solutions to our clients. Srini firmly believes in the power of collaboration and teamwork, actively engaging with colleagues to ensure the consistent delivery of high-quality results.

His managerial approach entails equipping team members with the necessary resources, guidance, and support to effectively fulfill their roles. He values providing autonomy to his team, empowering them to make decisions and accomplish tasks with minimal supervision.

Beyond his professional endeavors, Srini is a certified Archery and Air Rifle coach. He recognizes the value of sports in teaching important life lessons such as discipline, teamwork, and perseverance. Through coaching, he takes pleasure in helping others develop these valuable skills.

When not engrossed in work or coaching, Srini enjoys spending quality time with his family and friends. He also has a passion for travel, continually seeking new experiences and exploring new places.

Kiran, a highly skilled and experienced professional, has been an integral part of CClyticx since 2010. Holding an MBA in HR & Finance, he has amassed extensive expertise in customer service and collections processes, with prior involvement in projects within the banking and retail sectors. Kiran’s in-depth understanding of these processes has positioned him as a valuable asset to both the company and his clients, as he continuously seeks ways to enhance outcomes and drive improvements.

Renowned for his hands-on management style, Kiran is recognized for his ability to deliver results. With a wealth of experience in team management, he leads by example and is committed to achieving his goals. Kiran is known for going above and beyond, consistently putting in extra effort to ensure successful outcomes.

Outside of his professional accomplishments, Kiran is an avid badminton player. Engaging in the sport during his leisure time not only keeps him physically fit but also revitalizes him mentally. His passion for sports serves as a testament to his commitment to maintaining a healthy work-life balance.

When he is not engrossed in work, Kiran finds joy in spending quality time with his family and friends, nurturing those important personal connections.

Nikhil is a seasoned professional with an extensive background in the outsourcing industry, beginning his journey in 2001. Since joining CClyticx in 2012, he has played a pivotal role in the company’s collections team, consistently showcasing his versatility and prowess in the field. With a commerce background, Nikhil has proven his adaptability and expertise in collections processes time and time again.

Throughout his career, Nikhil has garnered extensive experience across various outsourcing processes, including customer service, telemarketing, debt collection, surveys, and more. His deep understanding of industry best practices and his eagerness to stay updated with emerging trends demonstrate his commitment to continuous learning and growth.

Beyond his professional accomplishments, Nikhil is a passionate sports enthusiast, particularly excelling in badminton. He firmly believes that sports contribute to building essential skills such as teamwork, leadership, and decision-making, which seamlessly translate into his work life.

Nikhil’s remarkable ability to strike a balance between managing people and optimizing processes has earned him a reputation as an effective and respected manager. His approachability resonates with his team members, while his superiors value his track record of delivering results while fostering a positive work environment. As a highly skilled and dedicated professional, Nikhil brings a wealth of experience and expertise to CClyticx. His unwavering commitment to excellence, both on and off the court, is a testament to his character and his passion for delivering high-quality results.

Jimna is a seasoned professional with an impressive track record of over 20 years in the outsourcing industry. Since joining CClyticx in 2010, she has played a pivotal role in driving the company’s growth and success. Armed with a Bachelor’s degree in Business Administration, Jimna possesses a solid foundation in business principles and management practices.

As a hands-on manager, Jimna is widely recognized for her exceptional leadership skills, meticulous attention to detail, and adeptness in effectively managing teams. With her extensive understanding of the outsourcing industry, she consistently seeks opportunities to enhance processes and workflows, ensuring the delivery of superior results for her clients.

Beyond her professional pursuits, Jimna is a passionate baker. She finds solace and creative fulfillment in experimenting with new recipes and techniques. Baking serves as a therapeutic escape from the daily stresses of life, and she often shares her homemade treats with colleagues and clients, fostering a sense of warmth and camaraderie.

Overall, Jimna epitomizes dedication and passion in her professional endeavors. Her unique blend of business acumen and creative talent adds tremendous value to her work. With her unwavering commitment to excellence and her love for baking, Jimna is an invaluable asset to any team she is a part of.

Saravanan is a highly accomplished professional with a remarkable career spanning over 20 years in the fields of analytics and software engineering. In his current role, he has been a driving force behind the success of several critical projects in Risk Analytics, making him a valuable asset to CClyticx since 2022.

Prior to joining CClyticx, Saravanan held influential technological leadership positions both in India and the UK, working with industry-leading companies across various sectors including retail, healthcare, finance, and technology. His extensive background has equipped him with a diverse range of experiences, combining expertise in analytics, software engineering, and exceptional leadership qualities that have proven instrumental in driving the success of numerous key projects.

Saravanan holds a bachelor’s degree in engineering, further reinforcing his strong technical foundation. Outside of work, he has a passion for music and occasionally indulges in singing. He is also an avid reader, cyclist, and carrom player, always seeking new avenues to nurture his diverse interests. Above all, he cherishes quality time spent with his family, finding solace and joy in their presence.

Saravanan’s exceptional expertise, coupled with his passion for personal growth and meaningful pursuits, makes him an invaluable member of the CClyticx team.

Josh is an exceptional manager with a wealth of skills and extensive experience, having been an integral part of CClyticx since 2008. With over 15 years in the IT industry, he possesses a profound understanding of the technical aspects of the business and is highly regarded for his hands-on management style.

As a manager, Josh maintains a highly approachable demeanor and willingly joins his team members in rolling up his sleeves to work alongside them. He recognizes that a successful team thrives on collaboration, valuing open communication and embracing feedback from team members.

Beyond his technical expertise, Josh is a gifted photographer. His passion for capturing life’s beautiful moments through the lens of his camera shines through, and he dedicates his free time to exploring new locations and honing his photography skills.

Josh’s unique combination of technical prowess and creative talent contributes immensely to the value he brings to CClyticx. By striking a harmonious balance between his technical expertise and passion for photography, he demonstrates his ability to approach challenges from diverse perspectives, resulting in innovative solutions to complex problems.

With his hands-on management approach and dedication to photography, Josh emerges as a well-rounded and versatile professional who adds significant value to the CClyticx team.

Mukundhan is a highly accomplished professional with a remarkable career spanning over 16 years in the outsourcing industry. Since joining CClyticx in 2008, a renowned outsourcing company, he has played a pivotal role in driving the organization’s success to new heights.

One of Mukundhan’s greatest strengths lies in his meticulous and methodical approach to project management. As a manager, he ensures that each project is executed with precision, closely monitoring timelines, budgets, and maintaining a strong focus on delivering high-quality results. He prioritizes equipping his team with the necessary resources and support, enabling them to excel in their roles.

With a Masters degree in Information Technology, Mukundhan brings a strong technical background to his position. His deep understanding of IT systems and processes empowers him to develop and implement innovative solutions for clients, driving operational excellence. Additionally, his knowledge and experience serve as valuable guidance and mentorship for his team members, fostering their growth and development.

Outside of his professional pursuits, Mukundhan is passionate about numismatics, the study and collection of coins and currency. This hobby reflects his keen attention to detail, as well as his appreciation for history, culture, and art. The dedication he exhibits in preserving and valuing objects translates to his professional life, contributing to his success.

In summary, Mukundhan is a dedicated professional, certified in Six Sigma, who consistently strives to deliver exceptional results. His valuable contributions have positioned him as an indispensable member of the CClyticx team, fueling the organization’s growth and continued success.

Sailapathy is an accomplished HR and Admin professional, boasting a remarkable career of over 30 years in the Middle East before joining CClyticx in 2008. His extensive experience and wealth of knowledge make him an invaluable asset to the company, providing reliable and trustworthy support to both management and employees.

Over the course of his career, Sailapathy has specialized in employee relations and administration, among other critical areas. Through his vast experience, he has developed a deep understanding of the challenges faced by employees, allowing him to effectively engage with them, identify their concerns, and implement practical solutions.

Beyond his professional endeavors, Sailapathy has a passion for cooking and Carnatic music. His culinary skills and appreciation for music have brought him immense joy, with notable achievements such as singing for the All India Radio. These diverse interests and talents reflect his multifaceted personality and his ability to excel in various domains.

In summary, Sailapathy’s expertise, experience, and dedication make him an exceptional HR and Admin professional. His commitment to supporting employees and his diverse range of interests contribute to his well-rounded approach to work and life.